Who would have guessed that physical entertainment would make such a comeback?  At the end of 2016, retail sales of physical books increased by 3 percent, while records on vinyl continued to prosper with double-digit growth and over 13 million units sold in 2016. The same can be said for movies on disc, with the launch of Blu-ray/4K formats injecting new life...

U.S. home entertainment spending has grown 3 percent so far in 2017, reaching nearly $4.5 billion for the quarter and more than $9 billion in the first half, with consumers continuing to spend more on digital transactions to enjoy movies through electronic purchases and video on demand. Blu-ray Disc sales also enjoyed an increase in sales. Clearly, consumers continue to transition...

Every day, ask yourself, what am I missing? Often times, for today’s dominant entertainment and media companies, that answer could very well be great user experience.  Because without it, companies face the very real prospect of losing their competitive advantage. Having compelling content and a solid distribution network (or even both) remains crucial; however, it is the ability to give...